There have been many changes and challenges over the last few weeks at my clinic. Possibly the most important one is that after 22 years my clinic supervisor and partner in crime decided to pursue a different veterinary opportunity. He was loved by the team and extremely knowledgeable and helpful. His decision came as a shock to the staff, doctors, and the entire company.
When he told me, I was speechless. I kept wondering if I can lead this team on my own. Who will make the schedule, helped monitor controlled drugs, and the list went on.
We were also due for a quarterly team meeting. I decided to have the meeting without him, leading our clinic all by myself.
Of course, my manager wanted to observe the meeting and then meet with me. Nervous and frazzled, as I am before every team meeting (no matter how much I prepare), the meeting was a success. Multiple people noted the dynamic change in staff morale and enthusiasm. Employee engagement and clinic pride is at an all time high. I feel liked, trusted, and respected. After the meeting some of the staff mentioned what a nice meeting it was, even without my cohort, their chief, as he was nicknamed.
I stopped dead in my tracks and wondered how did I accomplish this? Continue reading My First Veterinary Management Year: A Retrospective